shipping, return, returns
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Shipping & Returns

SHIPPING:  
Please refer to the specific product page to see the standard processing & shipping times for each item. 

RETURN POLICY: 
Please contact Baseball Moms Rule for a Return Authorization Number to return your items

- Baseball Moms Rule will accept no return of merchandise for any reason without a customer receipt or the customer’s sales representative first obtaining prior approval/return authorization number. 

- Merchandise returned to Baseball Moms Rule without a return authorization number will be refused and returned to the customer at their expense. 

- Returns will be accepted if a return is requested within 30 (thirty) days of receipt of order. 

- All returns will be subject to a 20% (twenty percent) restocking fee (up to $20.00). 
* Only item cost is refundable. Shipping cost is NOT refunded under any circumstances.
* Custom made orders are NOT returnable unless there was an error made by our jewelry artisan.
*  Liquidation items are NOT refundable for any reason.     

RETURN REASONS: 
 
a. Incorrect items shipped – Incorrect items are defined as items which were not ordered on the purchase order. Return will be accepted for incorrect items if a return authorization is requested within 14 (fourteen) days of receipt of shipment and goods are returned with 14 (fourteen) days after receipt of return authorization number and label. 

 b. Defective and Workmanship Problems – We reserve the right to examine returned merchandise and if found to be defective, we will determine if it requires a remake or can be repaired.

GROUP SALE DETAILS: 

 - All group sale purchases will be processed only after promotional campaign has successfully ended.

- If campaign doesn’t reach its sales goal, we’ll contact you with options or simply cancel payment authorization.

- Domestic orders will begin shipping 10-15 days from the closing date of group promotion.